PRESS RELEASE
Carrier inducted John Ferguson of Ferguson Veresh Inc. of Wichita Falls, Texas, into its Dealer Hall of Fame. Robert Madden of Robert Madden Industries from Lubbock, Texas, received the Carrier Distributor Lifetime Achievement Award, and more than 400 dealers received the Carrier President’s Award. These awards were established to recognize dealers and distributors who exemplify exceptional leadership in business management, customer satisfaction, HVAC expertise and operational excellence.
Emmitt Smith, NFL Hall of Famer, businessman and entrepreneur, delivered the event keynote speech and discussed the principles that have helped him succeed both on and off the field.
The meeting featured education-packed training sessions led by industry experts:
- Workforce development to attract HVAC technicians.
- Transitioning from contractor to owner, leadership skills and financial management.
- Excellence in sales, from leads to closing conversations.
“Our National Factory Authorized Dealer Meeting reminds us that we truly have the best in the business,” said Justin Keppy, president, NA residential and light commercial HVAC, Carrier. “The training sessions underscore our commitment to being the industry leader not just in manufacturing, but also in customer service. Congratulations to John Ferguson, Robert Madden and all our President’s Award winners.”